Faylynn 28
Absolutely terrible communication whether it is by email, phone or mail. They will either ignore or just repeat the info/question you contacted them about originally. Links don’t work most of the time. I ended up getting more info on all of the Proud Ground details & qualifications from one of the approved mortgage lenders than Proud Ground itself. Unless you are 100% ready to throw down the $$ to buy a home that moment, they seem to ignore you. While the idea is great, I cannot recommend them if you’re just starting to look at housing or even have basic questions. Maybe I’ll try contacting them in the future when my income is higher but right now, I am so disappointed by the lack of respect and courtesy they give people.