Melissa M.
I had a home camera system installed in April. I wanted to give it a few months before I left my review. Before I decided to get the system, I did some research and stopped by the showroom. I asked lots of questions and was able to see, in person, the different types of camera systems and decide what was best for my needs. I then set up the appointment. The guys arrived on time and installation was a breeze. I was given a brief tutorial on how to work the cameras and it’s been working fine ever since. The images are crystal clear. I did have to use the IT help once because I changed devices and didn’t know how to add the camera to that device. They walked me through it and I was up and running again in 5 minutes. I just wish the IT support was during off hours as well but that would not make this service and product any less stellar. Now, even though I have the ring doorbell already I feel the cameras installed by Total Security gives me that extra layer of protection. I can view the entire perimeter of my home in one swoop and zero in on specific areas if needed. I love it and use it more than my Ring. This was well worth it. Total Security did a great job.