Magen Caraway
Living at Fort West apartment complex was one of the most unsafe and stressful experiences I’ve ever had. The community was advertised as a gated complex, but the gate barely functioned — it worked maybe 10% of the time. This allowed anyone to enter the property, and I was personally approached by multiple men who clearly did not live there. On top of that, some residents brought in homeless individuals to stay with them, which led to late-night screaming matches and physical fights — often happening right outside my window at 1 a.m. or later. I had people knocking on my windows and even jiggling my door handle on multiple occasions. The apartment directly across from mine was constantly in disarray, overloaded with animals to the point that the smell of urine and feces made its way into my unit. That apartment also had a bug infestation, which eventually spread to my home. Management did nothing meaningful to address this. After the tenants were evicted, things got worse — they returned twice to try to set the apartment on fire. Despite knowing the situation, management did not change the locks or collect the keys after the first attempt. It wasn’t until after the second fire that they finally changed the locks. I had to call the police and fire department both times. I communicated about all of these serious safety concerns with management, and the response was either delayed, dismissive, or completely absent. They failed to provide a safe, livable environment, which is a violation of the lease and Texas housing laws. I would strongly advise anyone considering living here to think twice. No one should have to live in fear inside their own home — and no renter should be expected to tolerate this kind of neglect.
