KC Black
I honestly didn’t have super high expectations for pet insurance. I have a relatively young cat and I thought it would be a few years before the insurance would pay off. I was wrong, my cat had an emergency and even though I had to front the money, pumpkin covered the claim and really helped defray the cost for me. Additionally, their customer service team is incredible. I’ve had a few calls with them to get some clarity on a few things (mostly because I’m a new client) and every single person I’ve talked to is compassionate for my pet, knowledgeable about their system, and effective. I very much appreciate the kindness they have shown my cat and the compassion.