Jane Liu
Look at your passport photos very carefully when it's shown to you on the digital camera's viewfinder screen. If it ends up looking bad, you're stuck with those photos. I had mine taken and couldn't see the double chin in my photo on the tiny digital viewfinder (very difficult to see in a darker space without your glasses). I also didn't get a mirror beforehand to check that my sweatshirt wasn't lopsided and to re-apply makeup if needed. I called the next day to see if the photo could be re-taken but was told that re-taking photos for cosmetic reasons goes against their store policy. Many stores will show you a larger image of your passport photo on a computer monitor and confirm that you're satisfied with it. Not sure why they don't do that here. I don't want to look at a passport for 10 years with a photo of a big double chin and a lopsided shirt, so going to get my photos taken somewhere else. This place epitomizes the saying that you get what you pay for. RESPONSE: I didn't see a mirror and the person taking the photo certainly didn't point one out to me. I was very briefly shown the tiny digital viewfinder on the camera when I didn't have my eyeglasses on (they are not permitted in passport photos). I assumed I'd be shown a larger image on a computer or that the photographer was very skilled and took a great shot. It turned out that neither of these is true. If you have a 10 year passport and don't want to look at a hideous photo of yourself for 10 years, go to a photography studio and get it done right. There are plenty in the area for just $30. I should have read the other negative reviews before coming here. What a waste of time.