just jilan
** Please don’t use this location for any return package services ** Your packages may get stolen and never be returned here. Chuck won’t provide a receipt either. I lost my keyboard return.
PostalAnnex
Computer Security Service
E Commerce Agency
Information Services
Security Service
Tax Consultant
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About PostalAnnex
Professional Product Packaging Design and Tax Consultant services
Services Offered
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Photography
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Product Packaging Design
Customer Reviews
2 customer reviews
Ning Ma
Was dropping off some returns. Since it included a 5k monitor, I wanted to make sure the vendor gets it. I asked for a receipt. This was just another Tuesday. I expected no drama. To my surprise, Chuck, the owner, informed me they don’t provide receipts. When I mentioned that I’ve always received receipts at other Postal Annex locations, he abruptly pushed my packages back and told me to take them to the other Postal Annex locations then. I’ve been a loyal Postal Annex mailbox customer for years at a different location, and have dropped off packages at half a dozen PA locations across the Bay Area, including this one. In fact, this location used to give receipts—just not from Chuck, it seems. Following Chuck’s advice, I went to another Postal Annex, where the owner happily gave me receipts for all my packages and was shocked by what had happened at Chuck’s store. He even apologized on Chuck’s behalf. Chuck’s location should be banned from the Postal Annex franchise. I’m not sure what personal struggles Chuck might be facing, but this location is clearly not a fit to represent the Postal Annex brand.