Jackie Handt
I cancelled 10/27/24 requesting a full refund. Someone decided to give me a partial refund. I watched my credit card and immediately cancelled back. I explained I never agreed to a partial refund. Now 21 phone calls later and 3 letters later (1 to the Attorney General’s office). I am still waiting for my refund. What poor customer service. I will continue to share my dissatisfaction with McAfee to anyone who will listen. They continuously want to negotiate, lie about a computer glitch and how they are going to expedite my refund. 3 months later I’m still waiting. How can anyone trust them to protect their computer when they can’t process a simple refund for $48.98. 😡😡😡😡