Ricky Plucar
Middle of the road service. I was disappointed that after paying to have a tune up done on my laptop and desktop computer. Both were to be cleaned inside and cleaned drive wise/boot wise to improve speed. The desktop had a bent filler plate that wasn't bent prior to turning in the unit and I was still unimpressed with the boot up speed after having it cleaned up to boot up faster. It was even noted "Has this filler plate always had issues staying in?" as it was pointed out to me immediately on pickup. There was an obvious bend in the middle of it but I disregarded it because I just wanted computer back. The laptop was opened up after bringing it home because my charging cord went bad one I had brought it home so I was replacing the battery at the same time and realized there was still lint in the internal fan showing that this was not cleaned as promised. Communication I'd give a 4/10 to. I did recieve correspondence back but there were days between returned voicemails at one point. Overall things were faster on boot up but it was disappointing to have the damage to the desktop and see that the internals of the laptop were not service as expected. Waited to post this review until several days after providing an exit email review internally.