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Farmers Insurance - Richard So

4.6 (65 reviews)
Excellent Rating
Insurance Agency
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About Farmers Insurance - Richard So

Professional Web Hosting and Insurance Agency services

Services Offered

  • Web Design

  • Brand Strategy

  • Marketing Strategy Development

  • Customer Persona Development

  • Competitive Analysis

  • SWOT Analysis

  • Marketing Audits

  • Fractional CMO Services

  • Search Engine Optimization (SEO)

  • Social Media Marketing

  • Email Marketing

  • Content Marketing

  • Logo Design

  • Visual Identity & Brand Guidelines

  • Marketing Collateral Design

  • Copywriting

  • Photography

  • Videography

  • Product Packaging Design

  • Conversion Rate Optimization (CRO)

  • Analytics & Tracking Setup

  • eCommerce Optimization

  • App Development

  • CRM Implementation

  • Media Planning & Buying

  • Programmatic Advertising

  • Press Release Writing & Distribution

  • Media Relations

  • Crisis Communication

  • Influencer Marketing

  • Reputation Management

  • Podcast Outreach

  • Sales Funnel Creation

  • Cold Email Outreach

  • LinkedIn Outreach Campaigns

  • CRM Strategy & Setup

  • UGC Campaign Management

  • Community Building

  • Multilingual Marketing

  • Franchise Marketing Support

  • Account-Based Marketing

  • Event Promotion

  • Web Hosting

Customer Reviews

2 customer reviews

4.6 (65 reviews)
  • Irene Lee

    Irene Lee

    Richard is the BEST! I've been with him for 13 years. He's always responsive, takes the time to explain and address my concerns. I try not to call him too much(once a year) because every time I call him, he really tries to explain what's going on and I end up taking too much of his time. Now I just trust him without so many words. I've dealt with a few other insurance agents but I came back to him, NOT BECAUSE I trust Farmers Insurance, but BECAUSE I TRUST RICHARD. IF he moves to another insurance company, I might consider moving with him, because I trust his judgment. He says Farmers is the best and that's all I need to know for now. I moved far away but he's still my agent. Some professional relationships are to keep and he's one of them!

  • mary nguyen

    mary nguyen

    First the agent seems to be nice. The last time I called to add a new car that I notified him before Christmas . It took some time to make a decision on buying new car. I left a message to the assistant and 2 emails to him. After 3 days he still not getting back to me. I called again, the assistant always responded he's busy until I told her that's fine I will contact the direct main number of the company then he took the call. If you're an agent and receive commission on your customers your responsibility is to get in touch when they need you and that doesn't happen everyday. Otherwise what's the reason to be there representing the company? I cannot do a business that way. Unprofessional and disrespectful to customers. I called the main number for help, they recommended another agent. If you are not happy with your agent, just call the main line to switch to a different agent or shop around for better deals. I did and found other reputable companies with lower premium and better policy and better coverage, if you have a good driving record. Definitely will make a change soon.

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    Contact Information

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    Hours

    Sunday
    Closed
    Monday
    9:30 AM – 6:30 PM
    Tuesday
    9:30 AM – 6:30 PM
    Wednesday
    9:30 AM – 6:30 PM
    Thursday
    9:30 AM – 6:30 PM
    Friday
    9:30 AM – 6:30 PM
    Saturday
    10:00 AM – 3:00 PM

    Hours from Google Business Page

    Location

    1572 Los Padres Blvd Ste 201, Santa Clara, CA 95050, United States
    Santa Clara, CA 95050

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