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Estancia at Santa Clara Apartments

4.2 (358 reviews)
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About Estancia at Santa Clara Apartments

Professional Community Building and Consultant services

Services Offered

  • Community Building

Customer Reviews

5 customer reviews

4.2 (358 reviews)
  • Caitlin Gambino

    Caitlin Gambino

    Beware of surroundings and falling maintenance standards. NO CELL SERVICE IN APARTMENTS. I love my actual apartment and the leasing office staff are lovely.. but that is where my compliments end. The grounds are FILTHY and we have witnessed people violently dealing drugs out of their apartments. There are cobwebs everywhere in my building (not my apartment). There are literal dirt streaks caked on the INSIDE of the building. What is happening? When was the last time these buildings were power washed? There are trash on the ledges that we as tenants cannot reach. On two separate occasions me and my family have seen people dealing drugs and smacking each other around between buildings. Isn't there security? Within the last few months my cell service has all but dropped in my unit. It used to be fine, but now its useless. I can't conduct business, I cant make personal calls, I cant even buzz visitors in at the gate - no calls come through. If there were an emergency I would be in big trouble.. This is wildly not okay. I honestly used to love it here.. and I still do love my actual apartment. As consumers we understand that costs are increasing. But with a 5% rent increase.. the standards should not be dropping like this. This is a slap in the face.

  • Binita Kundu

    Binita Kundu

    Move-in process was very smooth and stress-free. Laura was very friendly and helpful throughout the process. The apartment is spacious, clean. I really like it so far. Great start to this new place!

  • Lilia Mendoza

    Lilia Mendoza

    Laura has been an amazing leasing consultant to work with! She's always incredibly quick to respond whenever I have a question or need something addressed in my apartment. Whether it's a maintenance request or just general information, she’s consistently attentive and on top of things. It’s such a relief knowing that if anything comes up, I can count on her to handle it promptly and professionally. Her reliability and great communication truly make a big difference in my experience as a resident. Thank you, Laura, for all that you do!

  • Warner Atalig

    Warner Atalig

    I moved into Estancia back in 2021 and am still here. The leasing office staff Laura and Jayme both are kind and very responsive. The maintenance crew is really quick to address issues. I highly recommend this community. Kid friendly, pet friendly and they have a huge pool. Very clean and well-kept property and friendly neighbors.

  • Ardra S Ashok

    Ardra S Ashok

    We have had great experience with the maintenance team especially Alberto. He is always very friendly, professional, and courteous and fixes issues quickly. I also appreciate that the team cleans up after completing the work and takes the time to explain what was done. It’s reassuring to know that maintenance requests are handled with such care by professionals like Alberto and James.

    Contact Information

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    Hours

    Sunday
    Closed
    Monday
    Closed
    Tuesday
    10:00 AM – 6:00 PM
    Wednesday
    10:00 AM – 6:00 PM
    Thursday
    10:00 AM – 6:00 PM
    Friday
    10:00 AM – 6:00 PM
    Saturday
    9:00 AM – 5:00 PM

    Hours from Google Business Page

    Location

    1650 Hope Dr, Santa Clara, CA 95054, United States
    Santa Clara, CA 95054

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