CompassMSP

Our firm has been using Tarrytech since September, 2009, so in writing this review, I speak with years of experience. We began by giving them our IT business and have gotten extraordinary service right from the start. These guys know what they are doing and they genuinely care about helping their customers. I normally get a very quick turnaround on my requests but when they are backlogged, they let you know and so I never worry that my request is being ignored. Then in December, 2013, we gave them our hosted email business and it is running seamlessly. So, when we needed to upgrade our phone system, we gave them that business, too, in May, 2016. Here's the thing: that transition was not easy but Tarrytech took complete ownership of any problems and made it right, as I knew they would. This was a new undertaking for them and something of a risk. Our firm was the perfect place to do this because we have such confidence in them. In the end, it worked out really well and we are very happy we gave them our business. For me, it is rare to find the combination of competency and care. Tarrytech offers both.

Tarrytech is a close and valued business partner of Premiere. They are also a valued client, and they understand the importance of our customer service. They understand that point because they provide unrivaled customer service to their clients… Tarrytech responds quickly and they don't know the word no. They are friendly and easy to work with, and their expertise in their field is unparalleled. Their fast response, friendly service, knowledge and proactive attitude with their clients makes them the perfect IT partner for your business… I highly recommend James Kudla and his wonderful company.

My company uses Tarrytech as our IT provider and in my time here I have been constantly impressed by their quick response and resolution time, instant remote diagnostics and troubleshooting, and helpful pain-free hardware installations. James runs an amazing team of employees that are consistently professional and helpful with everyone in our office. I would highly recommend them to any company looking for IT experts to help ensure their business is run safely and efficiently. Thanks Tarrytech!

Choosing Tarrytech as our IT provider has been the best decision for our small company. They care and truly understand our needs. They work proactively so that we don't have to be reactive. We have quarterly VCIO meetings with our point of contact to discuss our current issues and our future IT decisions. There is a real partnership. They are knowledgeable, quick at responding and resolve issues. They are honest, fair priced and extremely helpful. I can depend on them and do.

I have worked with Tarrytech consultants for over 6 months now and I have had only positive and efficient experiences with Kevin Frost on IT support issues. Tarrytech provides rapid responses to requests and their resolution time and accuracy is great as well. Their technicians are well equipped and knowledgeable to handle any issue I bring to them. They provide professional and friendly service, whether it is done remotely or during an onsite visit.