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2 customer reviews
Unfortunately our HOA uses this company for property management company. As other reviews obviously said, the company has way too many problems. HOWEVER, I wanna give a shoutout to the on call manager, Tammy (?), who took my emergency call on Friday, 11/8, around 7:30pm. She was absolutely a lifesaver on that evening. I couldn’t have thanked her enough for her help.
CMS is awful. 9 months ago I asked to have a basketball hoop removed from a parking area as it is an attractive nuisance and my property has been damaged. For 9 months, Jason Smith has, in writing, said the HOA would take care of it. It is still there and I have communicated with him many times over the last 9 months. According to the CCRs this is a no brainer. They are NOT ALLOWED. Apparently Jason, or his buddies on the HOA, have a vested interest in keeping it there. Jason will *not* put me directly in touch with the board, and I wonder if they even exist. I am currently trying to schedule an IDR, and that is not happening either. Jason has said that it will cause my fees to increase as they will have to retain a lawyer. What? Just do your job and remove the hoop. This is a nuisance and a huge liability allowing an active parking area to be used as a playground. Jason and CMS are willing to run up unnecessary expenses and abandon all sense of fiduciary responsibility in order to advance some mysterious agenda. I have lived here for 22 years and invested north of $86,000 in monthly fees. Jason Smith and CMS don't even deserve one star, but I needed to give that to get this posted.
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