Brad Pierce
The software has good features but support is poor. Extremely difficult to get speak to a human. Also, they have on-line Chat as a way to get support but it is rarely active. For example, it is 3:06pom EST today and nobody is on Chat. Also, I have a support ticket in that is now over 7 days old with no follow up. Just waited on hold for 5 minutes for a billing question and then sent to a general voicmail...