Jeff
I had a system installed in my house and when I looked through the bill, there were items that weren’t installed so I called ADT . They sent out a technician who saw that these items were not installed and was going to credit me back for these items and then had the nerve to charge me $350 for a visit . Check your bills carefully and be wary of service calls. Once again I am adding to my review customer service is horrible still trying to resolve being charged for items never installed . Still waiting for the branch to get back to. I called again today to ADT I was on over 20 minutes still not resolved . Unbelievable getting charged for items at Warren installed.. since the customer service is so poor the only way I’m gonna get satisfaction is to dispute the charge with my credit card company and have them resolve it. This is unbelievable. The worst Customer. I can’t believe you can’t give less than one star . I spent hours on this already trying to get the credit and this equipment that was never installed resolved. Good luck to anybody trying to deal with the customer service.
