Angelie Karabatsos
The ring camera isn't working. I have tried several avenues to schedule an appointment for over a week. I have tried to talk to managers, supervisors, I even sent an email to the only email address to have may issues resolved. Account management sends you to scheduling, who then sends you to Acct management. ADT refuses to come out to my area, Clackamas County on Monday which is my only day off. I told this to multiple people and yet they keep calling and leave voice mails. I also asked for it to be noted in my account that I am at work and can't take calls. They promised a Monday apt, then took it away. I have even asked for someone with authority to contact me. I was told, Senior Managers don't talk to customers. I have been a Protection One customer for 26 years, now I am looking for a new alarm company.