Sevin
Review for ADT Security I’ve been an ADT customer for nearly 3 years, and I’ve never been more frustrated with a company in my life. Trying to cancel or even get a straight answer has been worse than dealing with Comcast. One minute I’m being told there’s a cancellation fee and I’m breaking a contract, the next minute someone offers me 3 months free and says I can cancel after that with no issue. Then a different rep calls saying my contract ends on a completely different date — and suddenly, there’s no record of the deal I was promised. I’ve spent hours on the phone going in circles, speaking to different people who all give me conflicting answers. It feels like ADT is intentionally making it impossible to cancel just to squeeze a few extra dollars out of loyal customers. Shame on you. You’re making me jump through a million hoops for a couple hundred bucks, after I gave you my business for 3 years. Take my advice: do not sign a contract with ADT. Get your own security cameras and avoid this headache. I’ll never get into a situation like this again.
