Upper Manhattan Workforce1 Career Center

Exactly which part of this organization is helping the community with finding jobs??? Everything they tell you is false. Unsent emails promised by the Case Managers with information for job interviews. Every job listing in the Weekly Recruitment Calendar is handled secrecy, obscurity, and misguided information. Obviously, this organization is doing the complete OPPOSITE of what they're mission is supposed to be doing, which is ENRICHING THE LIVES OF UNEMPLOYED INDIVIDUALS OF THE COMMUNITY WITH HELPING FIND JOB OPPORTUNITIES.👎👎👎👎👎👎👎👎👎👎

They will waste your time and ghost you when you apply for a job or go on an interview. They will smile in your face and be patronizing but have no intention of assisting you. Snake behavior . Not before making you show your identification 3 times and sign in at least twice. I think some of the workers there take pleasure in trying to act superior to the people they are there to help find employment.

One star is for the 2 people at front desks that were courteous and helpful. The Asian skinny lady that called me in after was bluntly rude and dry for someone providing a client facing service. And in that environment on top of it all where being empathetic and compassionate can go a long way. I feel these “workforce” agencies need a deep audit from the DOL or whatever entity is funding them. Many of their staff will have you going in circles, chasing answers around- reaching out to different reps in different WF locations and even to other affiliates such as Equus Works, and no substantial help from nobody in the end. Nobody follows up and if they do is to refer you off to another useless place or person. I have been waiting weeks to hear back from folks from Equus Works. Emailed 3 different people. Crickets. For WEEKS now.

Good Enough for Wall Street (but Not Workforce One Career Center). Lawyer. Marine Veteran. U.S. citizen. Small business owner. U.S. citizen. Marathon runner. Civil and human rights advocate. Black. Female. New York native, who filed her first case to The United States Supreme Court, February 2022. May 2023 I was forwarded a job listing by a Department of Labor Veteran’s [employment] advocate, which was being handled by the Harlem, New York City, Workforce One Career Center. I applied. I was contacted by a male employee (whose background details I was aware of from publicly available sources). He tried to persuade me to take a position paying substantially less (which I didn’t apply to), said he didn’t believe my resume or experience would be acceptable to his client (I had extensively researched this client prior to speaking with him). I’m in contact with other Marine Veterans, like myself, with graduate degrees, extensive experience, impressively credentialed, and who have never been in trouble with the law: free of any blemish that would cause an employer to deny us employment or proceed with caution. My resume boasts multi prestigious, easily recognizable, well received employers. So, why was I lectured, talked down to, and declared ‘unfit’ by a male who had not my record? Ultimately, I changed my resume to meet his standard: someone had trusted him to vet candidates, not only for this client but presumably others (he boasted of being “successful” in his role for six years, said he understood what clients want; I was disgusted: he was barely professional, I’d NEVER allow him to screen clients for my business, he showed a clear lack of basic skills). An interview was scheduled, and abruptly canceled… the same day it was scheduled [he said the client canceled]. It didn’t matter who canceled—or why: this was indicative of the Workforce One Center experience I recalled from almost NINE years ago when I first heard of the Center! The moral of the story? Unprofessional and incompetent people in any space don’t produce good results – not for clients, customers, government agencies, or beyond. This male had been at Workforce One for as long as I had been litigating a case that went to The United States Supreme Court (six years!), and the evidence was clear: in ALL of that time a lot of damage was done. A company that bleeds credentialed talent should not exist anywhere, but is more harmful to places like Harlem, NY, which desperately need ALL of the qualified, competent, skilled, credentialed, prestigious minds it can hold on to. Black Americans in New York have a fight on their hands: undoing the impact and consequences of racism, inequality, and clear stupidity. Never mind, the mental and physical health, financial, and other adverse effects of telling (relegating) Black women (in Harlem!) of my background, education and experience that I should take a job paying $22 per hour (what of someone who lacks a law degree, hasn’t taken a case to The United States Supreme Court, or honorably served in the Marines?) at a time when Black Americans across America are DEMANDING that Blacks be paid fairly, treated fairly, and that we ALL work to close the racial wealth gap (I’ll save that fight for the other legal actions I’m going to file to help Black Americans), this Center employs a man who has for six years reviewed resumes, talked to candidates, and placed people in jobs under his delusional world view. He likely placed people LIKE HIM--not those with the skill, background, and capacity to work well. As an advocate of civil and human rights, and a citizen who knows that I too can play a role in closing the racial wealth gap, reducing homelessness, hunger, and joblessness in Harlem and beyond, I urge every business to obliterate every badge or racism and sexism which seeks to relegate those who are not white and male to low level, low wage, low skilled jobs. Do your job! Ensure that your hiring and wages do not reflect the values of a racist, sexist nation. The WORLD is watching.

I like this place, no appointments, I walked in the time I wanted. The person at the front desk is very helpful and kind. The employers are so professional, they do their best to match your skills or experience with the available openings. They offered me a job that suits my personality and previous career even though they were completely two different positions. My partner doesn’t have experience or a good language fluency, she asked for a training and they are doing their best to get her the training she wants. I highly recommend this agency. They are the best and the most helpful.