Micro Center

Microcenter build service was . . . Bad ? Hello to whoever might be reading this, I am a teenager who was upgrading from a Dell optiplex to a PC that can deliver the best price to proformens Here's what happened. At first we came up to this microcenter for me to get a proper PC, when we arrived there the people grancfull asked us if we needed support, we told them we were planning a build, witch they guided us to. When we got to the "Build Your PC" area, we got accunted by a person quite quick, he asked for the parts and told him the parts. Now here's where it gets "interesting." At first, we got the parts list and case very well, however when talking about the fans he recomand me getting the "Lian Li infinite y" fans since I was also getting a RGB 16 pin power connector to my PC, he told me that on the "Montech King 95 pro" side that it could fit up to 3, 120 fans however that was odd since the dimensions weren't justifiable. later on after we got home and suddenly a text form microcenter came and states "is 2 fans okay with you ?" And I was confused since the guy told us,"There will be no issues, " and suddenly, this happens, we accept this offer and wait. A couple of hours later I go look on the microcenter website just for fun and see pre-builts that were cheaper AND were even better than my build in some ways. Now I didn't mensons this before but after we got the parts list I asked the person "are there and pre-built PC's that might be better ?" When also following up witstatements."Will there be any issues?" He told me "No" for both statments. Now, after we got our PC, I started to download the same applications as on my old and "worcer" PC, everything was going well untill I noticed that in Task Manger it said that my cpu, ram and even gpu were at a constant level of "89~100%" usage well doing nothing ( this was done after the games installation and reset ) and soon enough it blue screened . . . Not just "once" but around 12 times, in 1 day. I had no choice but to reinstall windows since I could not even get into the login section. After reinstalling windows, everything's went well, I booted up my PC and did the same thing as before and started playing "War Thunder." Now, when launching the game, I started to set up my controls when suddenly The PC just didn't turn on. The motherboard indicated that one or more components are or have been "damaged" I tell this to my guardian / parent, and we go back to microcenter as soon as we could, when we got there they took the PC to fix It as well as to return the extra fan, now this is where I feel like microcenter redeemed my hope, they had a great person at the knowledge bar who took in the PC and told us what has happend, ( damaged motherboard ) they fixed it ( for free ) and got it running for us again. Currently, the PC is doing quite fine in games with resolutions 4k, however ( not this is that bad ) the LCD screen isn't working even when we got our PC back, I decided to let that slide. Now I'm not saying that microcenter is a bad company to start with however personally I do find some improvements to be done with marketing and customer build requirements. I felt parsley betrayed that I couldn't get a better PC for less than the price of my new PC ( with better specs ), and this really did make me quite upset. Overall, the people at microcenter are very great at solving issues. However, I find a few improvements as stated above on how I feel like customers should be given the best parts at a good price. Sure, I might not be a marketer. However, I do feel like it is important to tell customers "Hey, we do have this pre-built witch. It might be better in this certain way than the PC specs you have right now." Overall, I hope this helps future sales to improve and as a reminder to take a look at some of microcenters pre-builts beforehand. Andrew S. Rubinshteyn Specs in case if anyone is interested Cpu : Ryzen 9 9900X3D Gpu : RTX - 5080 R.O.G Astral Ram : 64 gigabytes of G.skill z5 Cpu cooler : R.O.G Ryjuin III $ = 5,8k PB=⬇️$ value⬆️

Huge shout out to Michael Taliercio!!! He seriously saved our ass. We were going to have to wait a week and skip our PC build party if we weren't able to make the purchase today. He greeted me as soon as I entered the door and provided exceptional service. He was friendly, displayed expert knowledge, made sure we had everything, and gathered all our parts in under 30 minutes, right before the store closed! I appreciate him and I hope management does too, ya'll got a star employee!!!

I bought a Bluetooth cassette May 2nd and so far it's been working well. The setup was easy, and the performance is [reliable and fast. Want to throw respect on Sergio for his assistance.

Unfortunately, my experience at Micro Center wasn’t the best. I felt uncomfortably followed around the store—not in the helpful “can I assist you?” way, but more in a suspicious and off-putting manner. It definitely took away from the shopping experience. That said, I want to shout out the front desk staff—they were professional, courteous, and the highlight of my visit. Hopefully the rest of the in-store experience can be brought up to that same level.

Micro Center has a great selection of PC parts and accessories along with prebuilt and other electronics. Many items available on display which can help with purchasing decisions. It’s worth a visit if you’re looking for components and other PC accessories.