Leon Yang
It's a old property(Austins Place) and they do the bare minimum on maintenance just so it's barely livable if you disregard people falling off the rusted staircases. Communication between tenant and management was none. I was locked out of my apartment after they randomly decided to upgrade to digital door locks without prior notice, not a email not a message nothing. Just opened each apartment door and install locks like you don't even exist. Same thing with the gate code, one day came home and found out the gate code was changed, had to call a neighbor to let me in. Plus very bad moving out experience. The Assistant Community Director told me I was the rude one after I asked her to explain what the extra charges were 4 days after the move-out day. She became very hostile very quick. They will try to get every cent they can get out of you. Housekeeping fee after i thoroughly clean and even vacuumed every single corner. Don't even think about getting the security deposit back, but hi Indio please come up with a better way to make extra bucks here and there, this is not the way. If you're thinking about moving here, do yourself a favor and talk to some neighbors and ask them about their experience. Ask about the lawsuit, ask about the rusty stairs that snapped in half, ask about the random fees monthly, ask about the AC system and you'll find out yourself
