mai
Over promised. Under delivered. Steer clear
GPS FLYERS
Branding Agency
Marketing Agency
Digital Marketing
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About GPS FLYERS
Professional Press Release Writing & Distribution and Digital Marketing services
Services Offered
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Press Release Writing & Distribution
Customer Reviews
2 customer reviews
Claudia Ford
I contacted Patrick from GPS flyers on September 11, 2024. Patrick said he could print and start distributing our door hangers within 1 week. I hired and paid the full amount of $7800($2085.88 for 20k flyers and $5800 for flyer distribution) on September 16, 2024. On September 18, 2024 he said our image for our flyer was blurry, so a new one was created on September 19, 2024 by his team and approved by both parties the same day. On Thursday, September 19, 2024, Patrick emailed that our print job was in production. I followed up on September 23, 2024 to check on the status and he replied they were "shooting for" Wednesday, September 25, 2024. On Thursday, September 26, 2024, I followed up again and was told "We should launch by the weekend". Patrick said there was a delay because the print job was blurry and they had to reprint. On Friday, September 27, 2024, I asked Patrick to start distributing our own door hangers we had from our previous order from PrintPalace. He picked up the flyers and stated he began distribution on Monday, September 30, 2024. On Thursday, October 3, 2024, I followed up again about the print job and was told they would be ready to pick up the next day. They were still not ready. On Monday morning, October 7, 2024, I followed up again through email, phone call, and voicemail and did not hear back until Tuesday, October 8, 2024 via text that our door hangers will be ready the next day. He also explained they had a delay in distribution because one of his reps was bitten by a dog. Instead of the 1 week he committed to for printing, it took him 23 days to have them printed. On Thursday, October 10, 2024, we received a call with a customer complaining someone had dumped hundreds of door hangers in his garbage can. We brought it to Patrick's attention and asked how this was possible with the GPS tracking system he claimed proved distribution. He said it was only a couple hundred. I asked him why we found out about this before he did. His GPS system should have caught the error. Now we don't know how many door hangers were actually distributed. We have done similar marketing campaigns in the past and are familiar with the process and the number of calls to expect per every thousand door hangers. This was our first and last time working with Patrick from GPS flyers. We received a total of 8 calls for 20,000 door hangers. Patrick said we should be happy with the 8 calls. Patrick's company(GPS flyers) cost us $1000 per call. We asked him how he would remedy this and he said we should be grateful for the calls we received and would not refund any money. Noah, his field manager, called us and said they were having issues with their Phoenix, Az market compared to their California and Dallas market. We will never do business with him again. All communication with Patrick was documented through email and texts and are attached. We are small business owners and he did not care to try and fix this at all. This is an unfortunate and unnecessary cost of doing business with the wrong company.