Dominic Dorset
We love our apartment space, but unfortunately, Choice New York Management has made the experience far more miserable than we had hoped. Our unit, in addition to the majority of our building's residents, did not have heat for over a month collectively throughout both January and February. Despite our countless emails/phone calls to Nick Murphy and the rest of the management team, we have only received one sentence responses (even two word responses) every few weeks, and have begun to shift our focus to legal action. An apologetic response to this review would not surprise me, as Choice plays sincere in public in attempts to seem like an organization that takes responsibility, and perhaps even cares for human decency. But we would, frankly, much rather a simple returned phone call.