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Avalon Silicon Valley

4.1 (439 reviews)
Great Rating
Security Service

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About Avalon Silicon Valley

Professional Go-to-Market Planning and Security Service services

Services Offered

  • Go-to-Market Planning

Customer Reviews

3 customer reviews

4.1 (439 reviews)
  • Nicole Lucielle

    Nicole Lucielle

    This location has by far been the most frustrating complex I have ever lived. I have lived in other Avalons and while they are all expensive this is also so poorly managed. Not only did my car get stolen out of the parking garage two months into moving in, but they did nothing about it. Not even a notice to the other residents about the situation. They had horrible communication the entire time I was there. God forbid you need a timely response about something. They also have the most ridiculous hours at the front office. And it has been over a year since I lived there and I am still fighting to get help with missing mail and other issues. And they pretend to be friendly but end up just being condescending. I would say I’m happy I left but here I am, still dealing with their horrible management team just to retrieve my things.

  • Kaelan To

    Kaelan To

    Current resident. Amazon drivers constantly try to enter my home thinking it is the Amazon lockers in the community. Ants get into my apartment frequently and maintenance “cant do anything about it”. Packages constantly get lost and delivery drivers can’t find my home, so I frequently have to drive to local shipping services to pick up my packages if they even decide to keep them. I have lost tons of money just trying to order things online. I also frequently get other residents’ mail and packages at my unit and somehow I am responsible to take time out of my day to deliver it to the leasing office. I have been locked out of my home 3 times because they had mistakenly revoked my community access during “updates”. I have had my internet turned off because the AT&T technician had turned off the incorrect apartment. Have had residents look into my windows and knock on my windows to try to ask me about my apartment. Even more issues that I can’t be bothered to list. All this for an exorbitant price for rent. No privacy, high rent, constant disturbances. I love my actual unit and would love to keep living here, but it feels like the Avalon team is too passive to do anything to actually be of assistance. The amount of maintenance requests and visits to the leasing office I have had is ridiculous. I have been extremely patient with the leasing team, but it comes to a point where there isn’t much to do but to vent my frustrations publicly in hopes something actually changes.

  • Shreyas Dhoot

    Shreyas Dhoot

    Have been living here for the past two and a half years and it has been amazing. The amenities (gym, pool) are well maintained. If anything goes wrong, the maintenance folks are responsive. They were very flexible about lease renewals. Whatever doubts I had, from the apartment lease to Amazon packages to any other issue, they have helped me out. I would highly recommend living at Avalon Silicon Valley! :)

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    Contact Information

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    Hours

    Sunday
    Closed
    Monday
    Closed
    Tuesday
    10:30 AM – 4:30 PM
    Wednesday
    10:30 AM – 4:30 PM
    Thursday
    10:30 AM – 4:30 PM
    Friday
    9:30 AM – 4:00 PM
    Saturday
    9:30 AM – 4:00 PM

    Hours from Google Business Page

    Location

    1257 Lakeside Dr, Sunnyvale, CA 94085, United States
    Sunnyvale, CA 94085

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