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AAA Dallas Insurance and Member Services

3.7 (103 reviews)
Good Rating
Insurance Agency

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About AAA Dallas Insurance and Member Services

Professional Photography and Insurance Agency services

Services Offered

  • Photography

Customer Reviews

2 customer reviews

3.7 (103 reviews)
  • Kristine Baugh

    Kristine Baugh

    Sadly, had a negative experience here trying to get fingerprints. Made a 9 am appointment, no one was there. When the women working the front desk finally showed up around 9:10, they ignored me. When I asked about my appointment, I was told that no one had a password to use the equipment and they had to call tech support. Finally, 20 minutes later I asked if they were able to reach support, they said no. Made an appointment at another location and was in and out in 10 min. Get fingerprinted elsewhere.

  • M haris

    M haris

    I have cars and home insured with AAA since 9 months. In Sep, we had wind storm in our area, a few shingle came off our roof. Two roof contractors went up and both reported that the roof is in bad shape and need replacement. AAA inspector came, and declined the claim stating the damage was cosmetic. In Dec, I added another car which caused my premium to go up by $400/mo! I planned to sell the other car I was using shortly and the agent helping me stated that the premium would likey down by the same amount once I sell and remove the other car from coevrage. However, upon removing the car the premium went down by only $40/mo! Around this time, my son driving one of the insured cars hit another car in the parking lot and had a minor fender bender. A claim was opened by the other party. Now it has been over 8 weeks and I have spoken to various AAA agents (in AAA office and on tel) about my premium and why is it still so high, they say there is an open claim and they can't acces my account in teir system and hence can't help me with anything. They direct me to call the adjuster. She says, she is only dealing with the claim and can't help me with the premium issue. She can't tell me when the lock on my account in their system will be removed . Its been almost 8 weeks and no one in AAA is able to help. I am beginning to seriously regret changing my insurance to AAA.

  • Contact Information

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    Hours

    Sunday
    Closed
    Monday
    9:00 AM – 5:00 PM
    Tuesday
    9:00 AM – 5:00 PM
    Wednesday
    9:00 AM – 5:00 PM
    Thursday
    9:00 AM – 5:00 PM
    Friday
    9:00 AM – 5:00 PM
    Saturday
    Closed

    Hours from Google Business Page

    Location

    5000 Belt Line Rd Suite 765, Dallas, TX 75254, United States
    Dallas, TX 75254

    Photos

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